Posts Tagged 'freedom'

Stop worrying about the credit market…get creative

schlafly_3colorTom Schlafly is one of the most successful business people (and human beings) I have had the pleasure of talking to. He built the St. Louis Brewery in the town that has…um..you, know… THE Brewery. However, since InBev came to town, Schlafly now enjoys status as St. Louis largest locally-owned brewery.

As Tom points out in his witty column Top Fermentation, “In any discussion of local industry in St. Louis, Schlafly is now The Brewery.” The irony is thicker than the head on one of Tom’s stout winter brews.

The man who:

  • claims that he “would never have started his business if he knew anything about business”
  • attracts an entire team of people with liberal arts degrees and no business background
  • had to change Missouri laws on microbreweries to grow his business
  • holds an irrational love for St. Louis
  • continues to bring a creative wonder to his business

…is now wildly successful against all odds and in the shrined shadow of a St. Louis darling – Anheuser-Busch.

Entrepreneurship is a lifestyle choice and a way of thinking differently about:

  • what it means to be in business
  • what it means to have success
  • what it means to be professional

Many times at the root of this decision (to rip the employee label off your life and think in this manner) is a very emotional and peculiar drive. As my friend Richard Sacks (author, consultant and entrepreneur) puts it, “most entrepreneurs are on plan B.” They are creative, innovative, passionate people who got ticked off at the way that their industry was working, or feel that some population is grossly underserved.

If there is this distinction between an entrepreneur and a manager or executive, then why do entrepreneurs constantly feel they have to behave like the rest of business world when it comes to financing their business?

I have heard many entrepreneurs complain:

  • The banks don’t take me seriously.
  • I don’t have the right contacts.
  • The credit market has dried up.
  • Venture capitalists aren’t giving out money.
  • Angel investors are watching their portfolios dwindle away.

This reaction to our current economy is not an irrational response. This is fear-based thinking that will be a secure lockdown to any growth that your business could hope to have.

To survive the slowdown and the limited access to capital, you must see this fear, name it and move along on the path.  You must be irrational. (For more on this see Dixie Gillaspie’s article on moving through fear.)

You are an entrepreneur…be creative. Here are some practical steps that I have seen the best entrepreneurs take to make long-term financial goals. (All of these steps were taken assuming that you had the right attitude, have had solid business ethics and want to grow your business.)

  • Get skin in the game. This is a battle. If you can’t stomach a big personal loss, you may need to find a job. While it does not sound pleasant, I have yet to meet a financial backer who is comfortable taking on all the risk. Collect up your capital and what you have of value. If it was a comfortable process, then everyone would do it. Two retailers I know have doubled their business in the last year by leveraging collateral to get credit.
  • Negotiate and make terms with your vendors. Make it as simple as possible. “Hey, things are slowing down for me. Can I pay you $x amount per month?” Most folks will allow you some latitude.
  • Find easy ways to monetize what you do. This is dangerous because you may end up going down sales paths that can distract you from a primary purpose. What do you do already do that adds value and you can easily charge for? This could be scaled-back versions of a larger service for a reduced rate. However it looks, find new ways to make money at what you are already doing.
  • Find like-minded folks that share your vision. They may not be instant sources of money, but you can certainly find advise, empathy, friendship and accountability. The monetary value of true friendship is immeasurable. The most successful people that I know found and inner circle that they went to in good times and bad. You start finding these people by becoming an approachable person.

It may seem as though the universe is conspiring against you, but take a look at Schlafly’s situation 17 years ago. You do not face nearly the odds that he did. He made it. You can too. It may not look the way you thought it would, but your company will be better for it.

And, if you are a St. Louis-based entrepreneur, then you have access to at least 49 growth opportunities that are unique to your city.

TRY THIS ONE ON:

If you wanted to hear what it was like for a passionate, eccentric business owner, then read Tom Schlafly’s book, A New Religion in Mecca. There is a great deal of hope in there. It seems that Schlafly contends that the universe conspired to make his business successful, but, someone who knew what she was talking about once said: Luck is the residue of rigorous, persistent action.

- Jeremy Nulik, Creative Energy Officer, St. Louis Small Business Monthly


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Don’t compete, change the game…Vuja De, Deja Vu…Part 2

Turns out flying the friendly skies is not such a friendly notion for business investors. Most of the current airlines have lost money. Jet fuel prices increase while consumer confidence decreases. American Airlines is canceling flights while Continental and Delta are constantly running behind schedule.

The outlook for the next year is not looking so favorable, according to this article in the International Herald Tribune:

Recent fare increases and the weakening U.S. economy could hit the bottom lines of airlines in the United States as more companies are requiring their executives to fly economy instead of business class.

Southwest AirlinesOne company, however, founded 37 years ago has posted the most consistent profits every year of any airline- Southwest Airlines. The company also has the lowest number of complaints per passenger since the government started tracking it in 1987.

Why? They changed the game that was being played. They did not want to be an airline…they wanted to give people freedom.

(I know that, if you are like me, then you are tired of the Southwest Airlines example…every consultant who challenges people to “think outside the box” uses them, but bear with me…please)

Freedom. Southwest has sought to “democratize the skies.” They do not offer first class, no “hub and spoke” system of flights, and they still have their “cattle call” instead of the assigned seats. This makes the turnaround time incredibly low. They only use one kind of airplane.

They don’t follow the rules of what is expected. Instead, they stay true to a mantra that was pointed out well by Chip and Dan Heath in Made to Stick, “Southwest is the low-cost airline.” Everything else is the dubious luxury of other airlines. This low-cost makes air travel accessible for anybody and grants the freedom of air travel.

Culture. Employees are turned into raving fans for their “freedom” way of life. They are zany and a little odd at times. CEO Herb Kelleher attracts people to the airline industry that are not looking to leave their current employment. He posed for ads dressed as Elvis and asked for outgoing people who would not mind working in a place where Elvis has been spotted. As Kelleher was quoted:

You put your employees first and if you take care of them, then they will take good care of you. Then your customers will come back, and your shareholders will like that, so it’s really a unity.

Continued Entrepreneurialism. Southwest has announced a new program to attract business customers – Business Select. It offers full refunds on tickets, flexibility to change flights, more reward credits and a free in-flight cocktail for a modestly higher fare. They are not afraid to adopt new ideas into their company.

Southwest is thriving and growing in an industry that has been on the ropes for a while. The headlines about the airline industry are an exercise in “free-fall” puns. So, not only did their originality allow them to survive, but it has changed the way people think about flight.

They refuse to fit the mold of behavoir perscribed for mediocrity. Instead, they have chosen to be one of the best, most profitable, enjoyable companies in their industry…they changed the industry.

ASK YOURSELF…

One way to fundamentally analyze where you or your organization stands in your world is to ask yourself: If we didn’t exist, what would the world look like? “World” can be as small as “pet shops in San Fransisco” or “churches in Boise,” but, however you define your world, ask yourself what you offer that no one else can or will.

If you cannot answer that question with anything concrete or immediate, perhaps you should find the way that you can be disruptive to your industry.

HOMEWORK…

I suggest reading Mavericks at Work by Bill Taylor. It has lessons for anyone seeking to rise above mediocrity. Why be just another business blogger when you

Another person to check out is my friend Scott Ginsberg. He is not just another business blogger. He is a writer that has cornered the concept of approachability.

************

Jeremy Nulik, Creative Energy Officer (CEO), St. Louis Small Business Monthly


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